List of Best 10 Small Business Phone Systems of 2025

In 2025, companies can find numerous small business phone systems to choose from. They can opt for RingCentral, Teldrip Connect, GoTo Connect, Zoom Phone, and various others. These solutions rely on Voice over Internet Protocol (VoIP) to carry out their functioning. This modern technology makes them useful for companies, irrespective of their scale. For small businesses, in particular, these solutions facilitate professional communication with employees/teams, partners, and customers. Note that although the technology remains common, these business phone systems function differently. Thus, they offer differing features to meet the specific needs or concerns of companies. Accordingly, they can be invested in.

Content Summary

• An Overview of Small Business Phone Systems

• What are the 10 Best Small Business Phone Systems of 2025?

An Overview of Small Business Phone Systems

A business phone system is a modern solution for organizations that involves a multi-line phone. Usually, this system incorporates the use of VoIP, or Voice over Internet Protocol. It enables professionals to communicate through this technology. This system is useful for a large, small, mid-sized business to communicate, whether or not they operate in the digital world. 

What are the 10 Best Small Business Phone Systems of 2025?

Best for companies, ventures, brands, and startups in 2025, there are many small business phone systems to choose from. RingCentral, Teldrip Connect, OpenPhone, and several other options present the ease of managing business calls. There are 10 such systems that help manage connectivity at local or global levels, along with offering multiple features.

RingCentral - For Varied Call Functionalities

In 2025, RingEX by RingCentral is the top small business phone system. It is functional across mobile and desktop systems that such businesses often use. The functionalities supported by this system are remarkable, empowering users to easily manage communication.

• RingEx assists small businesses in extending interactive voice response (IVR) to their callers. 

• The system is supportive of phone numbers belonging to diverse area codes globally.

• They can monitor calls to assess how agents perform and what the possible gaps in their abilities are.

• This system can help queue calls to direct them to appropriate agents.

Nextiva - The Ultimate Communication Management Solution

Small business phone systems like Nextiva are effective in facilitating communication. This desktop application combines texting, chatting, calling, routing, and more. Moreover, it offers business-oriented features such as caller ID information and tools to improve customer experiences.

• Besides, Nextiva is a fully functional cloud phone system.

• It enables handling calls on a range of devices.

• This system is easy to set up.

• Moreover, it is a user-friendly system and is effortless to navigate.

Teldrip Connect - Making Communication Smarter and Better

Solutions like Teldrip Connect are modern small business phone systems. For startups or companies operating on a small scale, this specific system is focused on making communication better worldwide. Additionally, it makes it easier to provide the necessary customer service to callers, resulting in positive outcomes such as conversions.

To drive such outcomes, the features or functionalities of this software should be looked at. 

• Teldrip Connect facilitates communication through diverse mediums.

• It is supportive of calls, voicemails, call routing, and others. 

• Through this system, a venture or startup can queue, record, and forward calls.

• It offers analytics, inclusive of enriching information about call volume, duration of conversations, and more.

Note: With Teldrip Connect, one can request a free demo to assess how the business phone system works.

GoTo Connect - Apt for International Calling

As a reliable small business phone system in 2025, GoTo Connect is a suitable option for organizations, especially for handling international calls. Thus, even when an organization is operational on a limited scale but has professional connections in an international location, it can smoothly engage in communication. 

• Besides, GoTo Connect makes it simple to distribute calls, particularly with the dial plan editor.

• Its interface is intuitive to support call routing.

• This system comes with call queuing, voicemail management, making announcements, etc. 

Zoom Phone - The Best VoIP Phone System

Small-scale companies can consider Zoom Phone for their business phone system requirements. Making the best use of VoIP or Voice over Internet Protocol, it facilitates chatting with teams, monitoring/queuing calls, and accessing call analytics. Though it offers diverse plans, such functionalities are usually accessible with each.

Dialpad - Facilitating Team and Customer Communication

Apt for small businesses in 2025, Dialpad is an AI-powered platform for customer communication. As a small business phone system, it offers vital features such as team collaboration. For such ventures or companies, the better teams collaborate, the more effectively they carry out their respective tasks. 

• It is useful to note that Dialpad has an intuitive dashboard. 

• This desktop application comes with a contemporary feel.

• This system’s plans feature transcriptions for live calls.

• It provides analytics to small businesses on a real-time basis. 

8x8 - For Local and Global Reach

With a small business phone system like 8x8, it is possible to make/receive calls locally as well as globally. It is the best system to prefer, given its connectivity in over 48 countries. Though calling is the main functionality to observe, it offers visual meetings, team chat, and SMS too. 

Note: There can be some limitations to global calling, as a few countries may restrict phone numbers.

Vonage - An International Business Communication System

With Vonage, ventures or startups can avail of an excellent platform for business communication. This small business phone system extends a mobile or desktop app to users. It is enabled with video meetings, VoIP calling, SMS, and chat with teams. Other than these, they can engage in unlimited calling and texting in Canada, the US, as well as Mexico.

The Vonage business phone system has other features too. 

• A user can receive basic routing with Vonage.

• It offers features such as IVR or interactive voice response.

• Through this, one can make the best use of analytics.

• Virtual users can utilize the system for local and toll-free calls within North America.

• Even in several other nations, calling is supported.

Grasshopper - For the Convenience of Calling in Business

As a simple small business phone system, Grasshopper is suitable for companies wanting to access a convenient solution. Its interface is notable for its simplicity. This is especially valuable for a solopreneur or small team. Thus, without much expertise in such a system, they can navigate and utilize it. 

• With Grasshopper, it is possible to manage voicemails.

• Businesses can access call logs for crucial details.

• They can go through message-based conversations.

• Also, basic features to control calls by holding or forwarding them are given.

Note: Although Grasshopper has many features, it may limit routing calls at present.

OpenPhone - Ensuring Basic Yet Effective Collaboration

For startups or small-scale companies in 2025, OpenPhone presents a basic texting and calling solution. Even though it is not currently supportive of video, it facilitates team collaboration in simple yet convenient ways. It is one of the user-friendly small business phone systems that offers several tools for number sharing.

• Using OpenPhone, various users can send text messages and dial numbers for calling.

• Several members can share the same phone numbers.

• They can set up personalized ring orders as well for call routing optimization.

Considering All of these,

Although there are multiple small business phone systems, 10 of these are the most remarkable. Teldrip Connect, Dialpad, 8x8, and several others are included among these. Considering their features and functionalities, companies can select software or apps that best resolve their needs relating to business communication management.